Frequently Asked Questions

 
 

Frequently Asked Questions:

I've bought the book, how do I access it?
You should have received a confirmation page with the link to download the book valid for 24 hours after your purchase. Additionally, the link will be sent to your email address you provided during the checkout process.

What's your return policy?
All books come with a 30-day no-hassle return if you are unsatisfied with the product.

How long will it take me to learn (language)?
Not as long as you think! See this useful infographic:

  • Do the books include pictures?

    • Not yet.

  • How many languages do you support right now?

    • 12:

      • Arabic

      • French

      • Korean

      • Russian

      • Swedish

      • Norwegian

      • Chinese (Mandarin)

      • Japanese

      • Italian

      • Spanish

      • German

      • Hindi

  • How do I get the latest editions?

    • You will be notified by email when new editions are released. We also frequently post on social media when new editions are released, so make sure to follow us on Facebook, Instagram, Twitter, and Youtube!

  • Do you do refunds?

    • Yes. Check our return policy here:

  • How often are new books added to the collections?

    • We add a minimum of two new books per month. We always shoot for more, though. Keep an eye on updates here on www.glassbow.com and our social media.